5 Things To Consider When Comparing Home Insurance Policies

Home insurance

Choosing the right home insurance policy is crucial for ensuring your home and belongings are adequately protected.

The UK home insurance market is currently worth £5.2bn with hundreds of companies flooding the market with their deals and prices. However, over a quarter (6 million) of homes in the UK don’t have any form of home insurance. This leaves many homes and people vulnerable.

With the number of options available, it can be overwhelming to decide which policy suits your needs best. Here are five key factors to consider that will help you make an informed decision.

1. Level of Coverage

The first and most important factor to consider is the level of coverage offered by the policy. Home insurance policies can vary significantly in what they cover, from basic fire damage to comprehensive protection against a wide range of incidents including theft, water damage, and natural disasters.

Ensure the policy you choose provides adequate coverage for both the structure of your home and its contents. For example, if you live in a listed building, you might need specific listed property insurance. Additionally, consider whether you need any special coverages for high-value items, accidental damage, or home emergencies.

2. Excess Amount

The excess is the amount you are required to pay towards any claim you make on your policy. Policies with lower premiums might have higher excesses, so it’s important to find a balance that works for you. Consider how much you can afford to pay in the event of a claim and choose a policy with an excess amount that reflects this. Remember, opting for a higher excess can lower your premiums, but it means paying more out-of-pocket when you need to claim.

3. Premiums

Premiums are what you pay to the insurance company, usually on a monthly or annual basis, for your cover. When comparing policies, look at the cost of premiums in relation to the level of coverage provided. Cheaper policies might not always offer the best value if they come with higher excesses or less comprehensive coverage. Be sure to also check for any discounts that might apply, such as for installing security systems or for not making any claims for a certain period.

4. Customer Service and Claims Process

The quality of customer service and the efficiency of the claims process are crucial factors to consider. Research the insurance company’s reputation for handling claims. Look for customer reviews and ratings to gauge whether the company is known for processing claims quickly and fairly.

A policy might seem attractive on paper, but if the insurer has a reputation for poor customer service or for making the claims process difficult, it might be wise to look elsewhere.

5. Policy Exclusions and Limitations

Lastly, it’s essential to be aware of any exclusions and limitations in the policy. These are the circumstances under which the policy does not provide coverage.

Common exclusions can include damage due to wear and tear, mechanical breakdowns, and acts of war. Make sure you fully understand what is and isn’t covered by the policy to avoid any surprises in the event of a claim.


Selecting the right home insurance policy requires careful comparison of several factors.

By considering the level of coverage, excess amount, premiums, customer service and claims process, and understanding any exclusions and limitations, you can choose a policy that offers comprehensive protection and peace of mind. Remember, the cheapest policy is not always the best; it’s about finding the right balance between cost and coverage to suit your specific needs.